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PRIVACY POLICY

The Privacy Policy regulates the processing of personal data carried out on the website www.induflex.pt.

The website user must carefully read this Privacy Policy whenever they intend to use the website, as it may be modified without prior notice.

1.Definition

1.1 Personal data should be understood as information, of any nature and medium, including sound and image, relating to an identified or identifiable natural person. An identifiable person is considered to be a person who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more specific elements of their physical, physiological, psychological, economic, cultural or social identity.

2. Responsible for processing and national control authority

2.1 INDUFLEX INDUSTRIA ESTOFOS S A. is the entity responsible for collecting and processing users' personal data, namely, the categories of data collected, how they are processed and the purposes for which they are used.

2.2 National supervisory authority
The national control authority is the National Data Protection Commission (CNPD):
Rua de São Bento, nº 148, 3º
1200-821 LISBOA
geral@cnpd.pt

  1. Types of personal data and purposes of processing

3.1 Access to the website and navigation: with access to the website, a set of computer data is automatically collected, which is temporarily recorded in specific files, and is also automatically deleted after a certain period. The collection of this data has purely technical objectives, such as connection configuration, system security, technical network administration and website optimization. The following are the personal data collected for this purpose: a) IP address of the requesting processor; b) Date and time of access; c) Name and URL of the transferred file; d) Volume of data transmitted; e) Indication of whether the transfer was carried out successfully; f) Identification data from the browser software and operating system; g) Website from which you accessed our website; h) Name of the Internet service provider. The collection of this data only aims to make it possible to respond to your contact and provide you with the information you need.

3.2 Newsletters: INDUFLEX INDUSTRIA ESTOFOS S A. offers the possibility of subscribing to a free newsletter service for visitors to its website. The purpose of this service is to bring to the attention of its subscribers relevant information within the areas of interest covered by the services provided by INDUFLEX INDUSTRIA ESTOFOS S A. To be able to take advantage of this service, you will necessarily have to provide your email address. You can unsubscribe from the newsletter service at any time, simply by following the instructions at the end of each newsletter.

3.3 The User guarantees that the personal data provided to INDUFLEX INDUSTRIA ESTOFOS S A is true and is responsible for communicating any changes thereto.

  1. Providing data to third parties

4.1 Unless otherwise specified, your personal data will not be disclosed to third parties without your explicit consent.

4.2 Your personal data may, however, be disclosed to third party service providers who assist INDUFLEX INDUSTRIA ESTOFOS S A. in carrying out its activity such as web page hosting services, email, payment processing, shipping and deliveries, transport and payment brand management and product promotions. As far as possible, INDUFLEX INDUSTRIA ESTOFOS S A. seeks to ensure that the entities that have access to personal data are credible and offer high guarantees of protection, with data never being transmitted to them beyond what is necessary to provide the contracted service.

4.3 Furthermore, your personal data may be disclosed to third parties to:
Satisfy requirements imposed by law or competent governmental or judicial authorities;
Satisfy requirements necessary to initiate or sustain legal proceedings or defense in legal proceedings;

Your personal data may also be communicated to the police or judicial authorities, in accordance with applicable laws and regulations and upon a formal request from the authorities, for the purpose of preventing fraud against us (anti-fraud services).

  1. Storage of your Personal Data

Personal data collected and processed by INDUFLEX INDUSTRIA ESTOFOS S A. is stored on servers with limited access, located in controlled facilities.

  1. Data transfers abroad

If the provision of certain services by INDUFLEX INDUSTRIA ESTOFOS S A. involves the transfer of users' personal data outside of Portugal, INDUFLEX INDUSTRIA ESTOFOS S A. will strictly comply with the applicable legal provisions, particularly regarding the determination of the suitability of such Country in which respects the protection of personal data and the requirements applicable to such transfers.

  1. Security measures

To prevent unauthorized disclosure or access and to ensure appropriate use of users' personal data, INDUFLEX INDUSTRIA ESTOFOS S A. uses appropriate and reasonable physical, technical and administrative procedures to safeguard the information it collects and processes, in order to protect personal data against unauthorized dissemination, loss, misuse, alteration, processing or access, as well as against any other form of illicit processing.

  1. Cookies

This website uses cookies to improve its service. Some cookies are essential to guarantee the functionalities available, while others are intended to improve performance and user experience. You should not continue to access our website after the warning about cookies, if you do not agree with their use. For more information about the cookies used by this website and how to manage and modify them, please consult our Cookies Policy.

  1. Rights of Data Subjects

In accordance with current legislation, the user has the right to access and rectify their personal data, as well as the right to request their deletion, oppose their processing and obtain their limitation or portability to the extent applicable .

You can also object to your data being used for the purpose of creating your customer profile; in this case, you will not be able to benefit from personalized offers or services. Furthermore, you may, at any time, request to stop receiving communications from us for marketing and advertising purposes.

These rights can be exercised by directly contacting INDUFLEX INDUSTRIA ESTOFOS S A.,
– by mail: INDUFLEX INDUSTRIA ESTOFOS S A..

Av. Vasco da Gama, nº7600
4415-957, Pedroso
V. N
- by email: info@induflex.pt

  1. Link to social networks

We allow connection to social networks, but we are not responsible for their privacy and security policies. We recommend that you check them.
These are links to social networks external to INDUFLEX INDUSTRIA ESTOFOS S A., subject to their own Privacy Policies. These networks may record information regarding users' activities on the Internet, including on our website.
We recommend analyzing the conditions of use and privacy policies of these social networks, in order to know exactly how they use users' personal data, as well as the procedure for deleting or limiting the processing of this data.

  1. Children

INDUFLEX INDUSTRIA ESTOFOS S A., does not knowingly collect personal data from children under the age of eighteen. If you are under eighteen, do not provide us with personal data. If you believe that a minor has provided personal data to INDUFLEX INDUSTRIA ESTOFOS S A., please contact us so that we can make every effort to delete such personal data from our databases.

  1. Applicable law

12.1 In the event of a controversy or claim of any nature related to this website, Portuguese law will apply, regardless of any applicable conflict of laws. All legal actions or proceedings arising from or related to this Privacy Policy, its validity, application, compliance or non-compliance, or the subject matter of this Privacy Policy, will be the jurisdiction of the Portuguese courts, and the user consents and submits to the jurisdiction of these courts in the cases indicated.

In the event of a dispute, the consumer can resort to an Alternative Consumer Dispute Resolution (RAL) entity.

Alternative Consumer Dispute Resolution (RAL) entities are entities authorized to carry out mediation, conciliation and arbitration of consumer disputes in Portugal that are registered on the list of RAL entities provided for by Law No. 144/2015.

To consult the list of Alternative Consumer Dispute Resolution Entities

clique em http://www.ipai.pt/

RLL

The European Commission, through Regulation (EU) n. 524/2013 of the European Parliament and the Council, of May 21, 2013, created the RLL platform for alternative dispute resolution between consumers and traders, relating to online sales or service contracts.

  1. Updates to this Privacy Policy

This Privacy Policy is subject to change. The date of the last update to this document is indicated in the caption “Updated on” in the header of this document. Changes to this Privacy Policy will come into force when they are published on the website.